EU Customs Duty (from 1 July 2026)

From 1 July 2026, EU law requires a flat customs duty on low-value parcels sent from outside the EU. This was introduced by the Council of the European Union under Council Regulation (EU) 2026/382, adopted 11 February 2026 as part of the EU Customs Reform. It replaces the old €150 duty-free exemption with a fixed €3 duty per product category on parcels valued up to €150 — most orders (e.g. vinyl records) fall under a single category, so this is usually one flat charge per order.

On checkout you'll see this as roughly €3–€3.10 — the small variation is simply the exchange rate on the day you order. It appears on your invoice as "Handling Fee" only because of how our checkout system labels fixed charges — it is not an extra fee we've invented.

All Things Vinyl does not profit from this charge. It is the exact EU customs duty required by law, passed on to you at cost.

VAT (IOSS) — separate from the customs duty above

• For orders with a product value of €150 or less, we apply IOSS automatically and charge you EU VAT at checkout, so nothing extra is due on delivery. (Shipping doesn't count towards this limit — it's product value only, so you effectively have up to €150 to spend on products before anything changes.)
• Orders over €150 aren't eligible for IOSS or the flat €3 duty. Instead, you'll incur import VAT (plus standard customs duty, a percentage based on the product type) once the parcel reaches your country. These charges are set and collected by customs or the courier, not us, and vary by order — so we can't show an exact figure at checkout.

EU Shipping & Delivery

• Shipped from the UK, usually within 1–3 business days (may take longer during launches/pre-orders).
• Estimated EU delivery time: 7–14 working days.
• Shipping cost is calculated at checkout by destination, weight and method.

Lost or Delayed Parcels

We run a 30-day policy on lost or delayed international deliveries — contact us within 30 days of dispatch. After that window we may be unable to trace the parcel or offer a refund/replacement.

Before You Order

Please read the key information before placing an EU or international order.

Key Points

• Flat €3–€3.10 EU customs duty on every order (shown as "Handling Fee").
• Orders under €150: we charge EU VAT at checkout via IOSS — nothing extra due on delivery.
• Orders over €150: import VAT + customs duty charged by customs/courier on delivery, not us.
• Switzerland is not covered by EU IOSS or the Handling Fee.
• USA import charges may apply on arrival.

EU Countries

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.

Not EU

The €3 EU customs duty does not apply to non-EU countries such as Switzerland, Norway, Iceland, Gibraltar, Ukraine, Azerbaijan or the USA.

Mobile Number

Please provide a valid mobile phone number at checkout.
Failure to do so may cause delivery delays, customs clearance issues or missed delivery updates.

Need Help?

If you have questions about shipping, VAT or customs, please contact our support team. We aim to respond within 24 hours.